Indigo Bananas Gift Card
Indigo Bananas Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Indigo Bananas Gift Card! Please click the drop down menu for the list of available $ amounts.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Gift cards may be combined with discount codes and qualify for all shipping tiers and promotions when they are redeemed. Gift cards do NOT qualify for discounts when they are purchased.
Items are shipped via USPS (First Class or Priority). A tracking number is provided for all orders automatically, sent to the e-mail on file with the order, once an order is processed. There may be a delay between order processing and package pickup/drop off as well as a lag in tracking information showing up. Generally first class and international tracking may not update at every point but Priority Mail does. Non USPS shipping methods do update properly. If you do not receive a tracking number after an order has shipped, or if tracking seems to be to the wrong part of the country please contact us asap.
For USPS First Class mail shipping:
Please allow up to 7 days for processing an order and dropping it off, occasionally a bit longer after sales or launches. Orders generally go out faster but exceptions do happen, as IB is a one person operation at the moment. Delivery time for first class packages within the US is 4-7 days, but delays are not unusual with first class packages. Tracking info for first class USPS packages is often NOT accurate nor is it updated at every step of the way, and unfortunately USPS does not guarantee full tracking on first class packages. Delivery updates on first class packages are guaranteed - just not scanning at every step along the way. If you require accurate tracking, please consider choosing Priority mail upgrades. Packages weighing over 16oz go priority as a matter of course. Packages qualifying for free shipping may go in separate first class packages.
For USPS Priority mail shipping:
Please let us know if the order has a deadline or is urgent in any way. Otherwise orders go out in around in the same processing speed as other orders. However priority mail packages usually get processed quickly at our local post office (same day), and they fully update tracking info at each step of the way. Delivery time for priority mail within the US is 2-3 days.
For international orders:
These generally go First Class and processing time follows the domestic First Class guidelines above. Delivery time for first class international is very irregular - anywhere from five days to twenty days is normal. Tracking info for first class international is VERY inconsistent and often not scanned immediately but only scanned at customs or entering the delivery country and upon delivery. Priority mail is more consistent with both delivery times and tracking.
If you need a package sent out asap please contact us ahead of time or shortly after placing an order! If the order is a gift, let us know (in order comments). USPS First class shipping transit time takes between 3-5 days within the US at the quickest and 6-14 days internationally once it enters the system - with possible customs delays. All packages have delivery confirmation but packages are not always immediately or consistently scanned on every part of their route. Please allow at least 10 days for US shipments and 25 days for international shipments before contacting us about missing packages.
We do not have standard gift wrapping options available at this time, but plan to have it as an addon in the store in the future.If you wish to have something gift wrapped, or if an order is a gift and you would like a receipt omitted please contact us as firstname.lastname@example.org.
We're sorry, but at this time we cannot offer refunds, only replacement - in the case of incorrect item shipped, damaged items, or lost packages. If an order has not shipped and you need something changed please contact us asap.
As with anything, exceptions can be made, so for any other issues, please contact us at email@example.com and we will do our best to help you!
If you have any questions, the best way to contact us is to drop us a line at firstname.lastname@example.org